Frequently Asked Questions (FAQs) – FreeConsumerResearch.com

Welcome to our FAQ section! We’re here to help with any questions about shopping, orders, returns, and more. If you don’t find what you’re looking for, feel free to reach out to our support team via email or live chat.

1. About Free Consumer Research

What is FreeConsumerResearch.com?

FreeConsumerResearch.com is an eCommerce platform offering a curated selection of high-quality products across multiple categories. Our goal is to provide customers with a seamless online shopping experience, fast delivery, and excellent customer support.

Do I need an account to shop?

No, you can check out as a guest, but creating an account allows you to track orders, save preferences, and receive exclusive offers.

How can I contact customer support?

You can reach us via:
📩 Email: support@freeconsumerresearch.com
💬 Live Chat: Available 24/7 on our website

2. Orders & Payments

How do I place an order?

Browse our website, add products to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and other secure digital payment options.

Can I modify or cancel my order after placing it?

If your order has not yet been processed for shipping, you may request modifications or cancellations by contacting support.

3. Shipping & Delivery

How long does delivery take?

Delivery times vary based on location and shipping method. Estimated times:

• Standard Shipping: 5-7 business days

• Express Shipping: 2-3 business days

Do you offer international shipping?

Yes, we ship to multiple countries. Shipping rates and estimated delivery times will be displayed at checkout.

How do I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

4. Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery, provided the product is unused and in its original packaging. Some exclusions apply, such as perishable or digital goods.

How do I request a refund?

Contact our support team with your order details, and we’ll process eligible refunds within 5-7 business days.

5. Account & Security

How do I create an account?

Click “Sign Up” at the top of our website, enter your details, and follow the instructions.

What if I forget my password?

Click “Forgot Password” on the login page and follow the instructions to reset it.

Is my personal information safe?

Yes, we use industry-standard encryption and security protocols to protect your data.

6. Discounts & Promotions

How do I apply a discount code?

Enter your promo code at checkout in the “Discount Code” field. If valid, the discount will be applied automatically.

Do you offer loyalty rewards?

Yes! Join our loyalty program to earn points on purchases, which can be redeemed for discounts.

7. Bulk Orders & Partnerships

Can I buy products in bulk?

Yes, we offer special pricing for bulk orders. Contact our sales team at sales@freeconsumerresearch.com for details.

How can I become a supplier?

If you’re interested in selling on our platform, email us at vendors@freeconsumerresearch.com with your business details.

Still have questions? We’re here to help!
📩 Email: support@freeconsumerresearch.com
💬 Live Chat: Available 24/7 on our website